Hi,
I’m reaching out to see if anyone has a solution to connecting my Amazon security camera BLINK Sync Module (1st generation) to the Blink servers. The module acts as an interface between the cameras and the Blink servers.
When trying to connect the module to the Blink servers through my EE Smart Hub the module lights change from flashing blue & solid green to red and the module is unable to connect with the Blink servers. I then get the message that the password is incorrect - it isn't, I've double checked.
For background, I’ve successfully connected the module to my LAN (the Hub’s network map indicates "Blink DHCP" is connected); the Firewall is at its default setting, allowing all outgoing connections and blocking all unsolicited incoming traffic, but games and application sharing is allowed (the "default" alternatives are "blocking all" or "disabled"; both of which are clearly not appropriate); the Hub is using IPv4 protocol and I’ve separated the wifi channels to ensure that the module connects with the Hub’s 2.4GHz channel (Blink can’t accommodate the 5GHz channel). I’ve also temporarily changed my wifi password to remove special characters (I understand the Blink system has difficulty with such characters).
The sync module connected to the Blink servers with my previous router (TP-Link Archer VR600-V2), but falls down with the EE Hub. Blink Customer Support were responsive, but ultimately were unable to solve the problem since the issue appears to lie with the EE Hub. I am reluctant to revert to my previous router to solve the problem. Nor do I think it likely that upgrading to the 2nd generation synch module will help – although I stand to be corrected if others have found that the later generation works with the EE Hub.
Has anyone else experienced a similar problem and found a solution please? Thanks in anticipation.
