A few years back I used to live with a parent who asked me to make them an ee account under my email and phone number, today I took a 2 hour trip to have them in the room as I called ee to transfer ownership of the broadband account (only the name and dob needs changing) and was told they can't do it unless I pay £800 which sounds like the remainder of my contract....nowhere mentions this charge, EEs on social media teams are confused at this
What do I do as I can't have them in the room with me often and can't access parts of support and my account without it being in my name
