No service

Joshida7
Visitor

Hi,Good Morning i have just moved to southall UB1 *** from Uxbridge UB10 *** we had told EE about moving home every day they are giving us lame  excuses and lies  that the broadband is going to start but they are not starting it but the same old story can anyone tell me how to deal with EE otherwise im going to stop their service.

[Mod edit - Full postcodes removed, please don't share personal information on this public forum]

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

What is the name of the EE BB plan have ordered at the new location including its speed?

What does BT Wholesale Broadband Availability Checker > Address Checker estimate for your new addy? Post the whole table and the line above it, blanking out your addy.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP