New to EE

[LeglessGhirl]

I upgraded yesterday to EE broadband but on receiving direct debit instructions my name is wrong I was with BT so hopefully bills carry on getting paid as I’ve tried calling was told I’d get a call back yesterday but nothing went on to chat was told it was sorted and also told the wrong date of birth was sorted but it hasn’t been really frustrating 

[Katie_B]

Hi @LeglessGhirl. 

Thanks for coming here. 

I am sorry to hear your name and D.O.B was incorrect. 

If our team have updated this, it should reflect on your first bill. 

Katie 🙂

[LeglessGhirl]

Ok thanks