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Parental controls

Davidashworth93
Visitor

‎18-03-2024 10:47 AM

Hi, have recently been moved across from BT where i was happy, to EE for broadband. It hasnt been a smooth transition by any means. Now having trouble with Parental controls. Have grouped phones and tablets and in that group set controls to strick but children still able to access redtricted content. Any ideas please

1 REPLY 1
Robbie-Mac
Former EE Employee

‎18-03-2024 10:59 AM

Hi @Davidashworth93

Welcome to the EE Community and thank you for your post!

I am sorry for the problems you're having with Parental Controls since your move over to new EE Broadband.  We can pick up from here and help get you sorted.

I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you.

Thanks,

Robbie

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