cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

New router wont connect to printer WiFi

Stainless
Explorer

New EE router installed replacing BT smart Hub 2 . Cannot connect wirelessly to printer Epson Stylus OFFICE BX630 FW.Tried entering SSID , Passwords from router etc  nothing

3 REPLIES 3
JimM11
Community Hero
Community Hero

@Stainless You may just have to set up the compatible mode on your new hub, or disable the 5Ghz temporary to see if it can connect, more than likely does not like the WPA3-T as it connected on your old BT Smarthub2... You can keep and continue to use the BT hub, it works fine on a EE service.

Connect your devices using Compatible WiFi | Broadband Help | EE

Epson Stylus Office BX630FW Support | Epson United Kingdom

Northerner
EE Community Star
EE Community Star

Hi @Stainless 

Tried these suggestions:

https://www.epson.co.uk/en_GB/support/sc/epson-stylus-office-bx630fw/s/s1065?srsltid=AfmBOooZmTVzVxK...

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
XRaySpeX
EE Community Star
EE Community Star

That's a decade old printer. Try setting up Compatible WiFi on the router under Advanced > Wireless Settings > Config > Compatible WiFi (it defaults to 2.4 GHz & WPA2) & connect your problematic 2.4 GHz devices to that.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP