New EE's Full Fibre BB (FTTP) only running at max 950mb ? Should be 1.6 Gbps !

[iJason]

New EE's Full Fibre BB (FTTP) only running at max 950mb ? Should be 1.6 Gbps ! 

I had my new install today and its only running at max 950mb down and 115 up and it should be 1.6gbps 

I have the new EE SMART Hub ! Can someone advise ?   I have Cat 8 Cable connected to the Yellow Ethernet ports. 

Does it matter what port you put it in as its not got any label or marks to say otherwise. please advise as I am paying £25 more to get these faster speeds that I don't currently get. 

[cliffy37]

@JimM11  The WiFi 7 router from EE has been in testing since at least Feb, i would of happily tested it as it is in the hand of public testers. Just last night i was downloading at 1.45gbs from the Xbox app on my PC while 2 over users in the house where streaming  4K. While i agree there is still a lot of legacy devices out there with WiFi 6/E and 1Gbe nics most new hardware is now being released with WiFi 7 and minimum 1 x 2.5Gbe. This is exactly why i said EE should offer up the option of adding a third p[arty router to your monthly plan should you so which to utilize the speed appropriately. I saw just last week ZEn (i think it s them) offering the Eero Pro Max 7 as an addition should you want it

[cliffy37]

@iJason  what is the speed of the LAN port on your actual PC / laptop if that's on 1Gbe you will be bottlenecked there. If that is not an issue i would reboot the ONT and router 

[garetc]

The spec on that isn’t that far away from the SH3,  it’s still only WiFi 6.

Does it have multi gig Ethernet ports?

WiFi 6E and WiFi 7 are more able to deal with the 1.6Gbps connection but not many devices have the hardware for those standards. Even when you have a device that’s 6E or 7 the further away from the router the slower it gets.

[cliffy37]

@garetc  Are you talking about the Eero Pro Max 7? If so its WiFi 7 with 2 x 10Gbe ports and 2 X 2.5Gbe Lan ports. Unsure if the option is live yet or coming soon though. It was announced 2 weeks ago after checking along with teh announcement of there 2Gb package starting ion the Autumn

[JimM11]

@iJason For all the star's to align, 1. your PC has to have at least a 2.5gb/s nic, 2. the router has to have the appropriate 2.5gb nic for the pc to plug into, 3. you have purchased the 1.6gb/s package from EE and up until midnight they can setup/change. 4. The fibre ONT has to have the model with it's 2.5gb/s lan/wan port for the Router Wan output - ONT Wan input. Model of the ont decides its speed, but the colour of the ONT rj45 NIC can also inform you of its speed.

Edit: the TUF 3000 is the same spec as the EE router, it only has a high speed wan output port, and only 4 - 1Gb/s lan connections.

[iJason]

I have https://www.msi.com/Motherboard/PRO-Z790-P-WIFI-DDR4/Specification  

Supports 2.5G Lan so thats not the issue. 

[garetc]

No - I was referring to @iJason post about the TUF Gaming 3000 🙂

[JimM11]

@iJason Check the nic properties speed, you will find its at 1000/1000, because the EE and the TUF only both have GB/s nic inputs.

[cliffy37]

@iJason  Assuming you have the TUF V2 there is no single 2gb LAN port you have to use Link Aggregation with 2 cables to your PC to achieve the 2Gbe which need to be plugged into LAN ports 1 & 2 on your router

[iJason]

I have now returned that Router and purchased one that has dedicated 2.5gb Lan ports !  I'll let you know how I get on !  Still think its a massive Scam that EE are advertising the faster internet yet the hub they supply does not support these speeds! not even close.