Need to contact EE from abroad by email to cancel an engineer visit on Thursday

Mirth1
Visitor

‎26-11-2024 09:55 AM

I'm abroad. EE tell me there is an issue with the line in my property, and whilst I was still in the UK, made an engineer appointment. Unfortunately it will not be possible to make a phone call from where I am now. I need to be able to email or to message with Tech support to cancel and rearrange, but I cannot find anyway on the site or the app to do this.

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎26-11-2024 10:13 AM

@Mirth1 : EE provide no email contact.

Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP