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NEW CUSTOMER

Dan_baddams01
Explorer

‎12-05-2024 06:29 PM

I have just joined EE broadband and it says that there is no upfront cost. Does that mean my first bill will be the following month? Thanks 

0 Helpful
4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

‎12-05-2024 06:32 PM

Your 1st bill will be presented soon & will cover a month in advance + the period since going live.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Dan_baddams01
Explorer
In response to XRaySpeX

‎12-05-2024 06:34 PM

I have had the emails about “What You’ll Pay” but it doesn’t state when my first bill will actually come out? 

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JimM11
Brilliant Contributor
Brilliant Contributor
In response to Dan_baddams01

‎12-05-2024 07:25 PM

@Dan_baddams01 Your first bill will be issued on the day that your broadband goes active that is the time that you will receive the e-mail about your bill, then payment will be 7 day's from that date and it will be stated on the bill.

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Dan_baddams01
Explorer
In response to XRaySpeX

‎12-05-2024 07:38 PM

Oh I understand now, thank you! 

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