Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My equipment is due to arrive Monday and my engineer is booked for tomorrow...

AdamGardiner85
Visitor

‎28-02-2025 09:08 PM

Ordered my EE fibre Thursday. My equipment has been sent 48 hour through Royal Mail. My Engineer is scheduled between 2pm and 4pm tomorrow (Saturday) and the tracking is saying equipment will be here Monday. I now have a situation where tech will be here with nothing to install... any suggestions?

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎28-02-2025 09:12 PM

If you've ordered Full Fibre the eng is there to install that all the way to the house. The router is small beer compared with that & can be activated by yourself.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
JimM11
Brilliant Contributor
Brilliant Contributor

‎28-02-2025 09:18 PM

@AdamGardiner85 That is one off the quickest EE Fibre Install's ever, what was the EE activation date that you where given?

0 Helpful