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Moving broadband from Bt mind contract they want me to pay the remaining charge

cmorton43055
Visitor

‎13-06-2023 09:42 PM

Do I have to pay the fee or is EE going to pay this fee otherwise I’ll have to  stay with Bt as I can’t afford this fee even though I’ve been with EE a for years 

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2 REPLIES 2
Mustrum
EE Community Star
EE Community Star

‎13-06-2023 09:48 PM

@cmorton43055   why would EE pay off your BT contract - they are both part of the BT Group.

 

That said, EE do have an offer to  pay up to £50 on receipt of a final invoice from another supplier. I think you are probably a bit early to make that worth your while.

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XRaySpeX
EE Community Star
EE Community Star

‎13-06-2023 10:50 PM

EE will pay up to £50 of your Early Cancellation Fees upon sight of your previous ISP's bill showing them. You can claim this online @ Broadband Contract Buyout from Old ISP.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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