Moving broadband from Bt mind contract they want me to pay the remaining charge

cmorton43055 · ‎13-06-2023

Do I have to pay the fee or is EE going to pay this fee otherwise I’ll have to stay with Bt as I can’t afford this fee even though I’ve been with EE a for years

Mustrum · ‎13-06-2023

@cmorton43055 why would EE pay off your BT contract - they are both part of the BT Group.

That said, EE do have an offer to pay up to £50 on receipt of a final invoice from another supplier. I think you are probably a bit early to make that worth your while.

XRaySpeX · ‎13-06-2023

EE will pay up to £50 of your Early Cancellation Fees upon sight of your previous ISP's bill showing them. You can claim this online @ Broadband Contract Buyout from Old ISP.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)