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Mobile and broadband

Bomper1975
Contributor
Contributor

‎25-09-2024 03:15 AM

Does anyone else have trouble with their WiFi connection dropping every single day or can’t connect to the thing? Sick to death of contacting customer useless support. I can’t even get WiFi in back bedroom with the sh!!y service and constantly getting fobbed off with try this try that. Plus let me know what your paying as I’ve an iPhone 15 and 60mbs broadband and paying nearly £120 a month 

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5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

‎25-09-2024 06:31 AM - edited ‎25-09-2024 06:31 AM

@Bomper1975 : Which EE BB plan are you on? What EE router do you have?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Bomper1975
Contributor
Contributor

‎25-09-2024 08:19 AM

I’m on fibre 50 Essentials and smart hybrid connect with smart hub plus which is about as much use as a paper bag in the rain. 

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XRaySpeX
EE Community Star
EE Community Star
In response to Bomper1975

‎25-09-2024 10:15 AM

Do you have any Smart WiFi Plus extenders?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Bomper1975
Contributor
Contributor
In response to XRaySpeX

‎25-09-2024 02:18 PM

No I’ve just got what I told you I had and these extender’s are like bt discs?

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Bomper1975
Contributor
Contributor

‎18-10-2024 05:16 PM - last edited on ‎19-10-2024 09:44 AM by EE Community Moderator

And still no change from ee.

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