Microsoft Teams not working

[HughPB]

Have a curious issue - Teams does not work on my laptop but does on my android phone when connected to EE Smart Hub - equally curious LinkedIn and Instagram work on my Laptop but not on my phone when connected to the same EE Smart Hub. Receive the error message "Can't make secure connection"

Any ideas as EE technical, once you can get hold of them, are stumped

[missmorph]

I just wanted to reply also to this thread - I was "upgraded" to EE full fibre in March this year and have had very similar problems with Teams; can't share screen or window and I can't use camera and speak at the same time. Even when I have my camera off sometimes people say they can't hear me properly or there is a delay between me speaking and them hearing.

I work from home and have multiple meetings every week so Teams is vital. 

Dear EE: you know this is a problem as masses of people have reported it. Please can you do something about it. 

[JimM11]

@missmorph They have done it, all fixed now in certain circumstances....

[missmorph]

Hi Jim

Thank you for letting me know - what do you mean with certain circumstances?

[JimM11]

@missmorph It's what EE say's as linked below for them.

EE Hub firmware versions - The EE Community

[HughPB]

Sounds interesting and doesn't bod well as I am due to be upgraded to full
fibre on the 3rd July

If it doesn't work properly out of box I'll be changing provider rather
than go through the grief of shoddy software which seems to be the issue
when I was "upgraded" last time