Internet broadband

[Rosso76]

Absolutely sick of ee lately the last 6 weeks have been terrible internet going down all the time , going to contact them one more time then if not sorted going to a different provider , don't care if contract isn't up surely it can work both ways .

[XRaySpeX]

@Rosso76 : What lights show on the router?

If it is a neighbourhood issue, you could consult Check service in your area  to see if any faults are being attended to in your local area. You may also Report a Problem there.

Have you reported your problem with your BB to EE? They can't do anything about it until you do. Text HELP to 66033 to get EE to test the line & see what needs doing.

What is the name of the EE BB plan are you on including its speed? Which EE router & WiFi extenders, if any, do you have (read label or post a pix)?