Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Installation

Lorraine12341
Explorer

‎13-06-2026 07:28 PM

Hi, I'm just wondering if I already have a openreach box from nowtv from like 2 years ago does another one still need to be installed? I'm going to be on full fibre. Thanks 

0 Helpful
5 REPLIES 5
JimM11
Community Hero
Community Hero

‎13-06-2026 07:33 PM

@Lorraine12341 If you are on a Full Fibre connection done and supplied with OR for your nowTV broadband then no nothing needs to be changed unless you go 1.6Gb/s speed package with EE, that MAY require your ONT to be swapped out.

0 Helpful
Lorraine12341
Explorer
In response to JimM11

‎13-06-2026 08:01 PM

I'm going on the 900mbps speed with ee. The ONT was from a few years ago, not had broadband for a very long time, had to switch the now TV one off,  sorry if I didn't make that clear. Would it still need to not be swapped out?

0 Helpful
JimM11
Community Hero
Community Hero
In response to Lorraine12341

‎13-06-2026 08:22 PM - edited ‎13-06-2026 08:24 PM

@Lorraine12341 Would doubt it, the ONT installed would be good to the 1000Mb/s speed.... The two below are the common ones, see the pictures once cleared for viewing. Do switch the ONT on before you apply to get the Broadband, possible that it will be remotely tested to see that one exist's and is on live and powered up...

Adtran VersionAdtran VersionNokia VersionNokia Version

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to JimM11

‎13-06-2026 09:58 PM

Don't worry, the images were awaiting approval. I have now done so & they should appear soon.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
JimM11
Community Hero
Community Hero
In response to Lorraine12341

‎14-06-2026 07:29 AM

@Lorraine12341 You should be able to see the posted pictures now, when you switch the ONT power pack on, two lights should come on, Power solid green and the Pon also solid green, that lets OR check that the system is good from there end, may say you any wasted delay's in getting the FF900 installed and then just an EE Hub required to connect to it and the speed profile adjusted to the FF900 from EE, Lan connection will light up green when you attach the EE Hub.

0 Helpful