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Incorrect addresses given for offer

mleers
Investigator
Investigator

I have been trying to sign up to ee via uswitch. It was the 1.6gb broadband for 32.99. When redirected to ee and prompted to select an address the address options are for a different postcode. The site says if that is the case phone a support number. EE then say that they can’t match the offer and want 42.99 over the 24 month contract. How can I get ee to change their coding to reflect the correct addresses or point out to Royal Mail the error?

11 REPLIES 11
Mustrum
EE Community Star
EE Community Star

@mleers   well done for percivering and glad to hear you got a result you are happy about.

Thanks for updating the thread.

JimM11
Community Hero
Community Hero

@mleers Two 👍👍 for hanging in there to get what you needed. Well done.