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Hub allocating static IP addresses

Brian121
Investigator
Investigator

‎10-11-2023 04:39 PM

Is there a way to stop the EE hub allocating static IP addresses.  Every so often when connecting laptops wirelessly to the EE hub, static IP addresses get assigned and then those devices cannot access the internet.  These devices had been connected previously DHCP addresses and then at some point something happens and the IP addresses get changed to static and internet access stops.  Unfortunately the hub also will not recognise when they are not connected to the hub and keeps them showing green so cannot delete the device and reconnect using DHCP.

0 Helpful
4 REPLIES 4
XRaySpeX
Grand Master
Grand Master

‎10-11-2023 04:49 PM

@Brian121 : Which EE router? With most set "Always Use this IP" to No in the Advanced > My Network section.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Brian121
Investigator
Investigator
In response to XRaySpeX

‎10-11-2023 05:22 PM

I have an EE Smart Hub

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Brian121
Investigator
Investigator
In response to Brian121

‎10-11-2023 05:22 PM

Correction an EE Smart Router

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Brian121
Investigator
Investigator
In response to Brian121

‎10-11-2023 05:27 PM

The devices do have "Always use this IP" set to No, but it still has Address Assignment set to static and I can't change it.

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