Can't reserve a lan ip address in the EE router

[stuart_g]

I want to reserve some dhcp addresses on the lan for specific controllers. I know how to do it but my router does not permit it. The fields into which I should type the current ip won't accept entries (except the last field). It accepts a mac address but then won't save it due to lack of the ip address.

I looked for router details on the system page but all the fields are blank.

Broadband is working fine but I need to set up these static lan addresses.  I have had the router for quite a few years. Does it need a reset or a replacement, or some tinkering by support staff?

Help appreciated. Stuart

[XRaySpeX]

Which router?

Show us the page you are talking about.

[stuart_g]

It's a Brightbox of some vintage. These screenshots show a) nothing in the dhcp list (even though arp shows 12 devices), b) screen to add an address where I can add a mac but can't add an ip address, and c) system page showing no data.

Curious

Stuart

[XRaySpeX]

That BrightBox is either faulty or it needs a Factory Reset.

Under the STATUS tab what is the list under Currently Connected Devices? Hide the MAC addys.

What does the DSL Status page show? 

[stuart_g]

The STATUS heading on the entry page shows nothing at all.  I can't find anything in any detail about the connection. I think my speed was upgraded a while back but the router is the original one. I do recall in the past seeing a complex config statement but there is nothing like that visible now.  Given that it seems to know nothing about itself it is remarkable that it still works - I'm using it now!

[XRaySpeX]

What about the System > DSL Status page? It's not the same as the STAUS tab.

[stuart_g]

This is what I get from the DSL status page: i.e. nothing

[XRaySpeX · Accepted solution]

A Factory Reset is called for.

[stuart_g]

Is that something I can do? There is no menu entry for a reset that is visible. So it presumably would need a pin. The router is in the loft and I haven't inspected it lately so don't know if there is a reset button.

If I do it, will it get the correct setup info from the network, or do I risk losing service?

[XRaySpeX]

If you can't see Advanced > System > Tools > Reset there's a pin hole at the back that need to hold down for about 10 secs while powered on. It should start flashing.