Mesh WiFi Hub
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09-11-2023 09:44 PM
Hi,
I’ve just switched from BT Broadband to EE.
Previously, I had a BT Router and a Black Disc which created a mesh network.
I now have a Smart Hub (SH31B) and have a white Smart WiFi extender (SW10A) which I assumed would do the same as my old BT disc.
I can’t connect the SW10A so am wondering if the 2 bits of kit I have are incompatible?
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10-11-2023 11:08 AM
Smart WiFi Plus is its marketing name. It looks near identical to the SW10A with slightly different orientation of buttons etc. on the back.
I doubt many are in circulation.
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10-11-2023 10:47 AM
Not compatible. You would need an SW30A.
Did EE send you the SW10A as part of the switch? If so, they shouldn't have done 😕
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10-11-2023 10:56 AM
Thanks so much!
No, picked it up on ebay for £50 - no real issue as I can stick it back on there and get my money back.
The SW30A - does that go by any other name or anything as I'm struggling to locate one?
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10-11-2023 11:08 AM
Smart WiFi Plus is its marketing name. It looks near identical to the SW10A with slightly different orientation of buttons etc. on the back.
I doubt many are in circulation.
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10-11-2023 11:12 AM
Thanks for the help!

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