How to Rename Devices in EE Smart Hub Page?

[imacken]

Just been moved from BT to EE and it's not obvious how to rename devices on the hub manager page.  This was easily done on BT SH2.

I just mostly get a bunch of MAC addresses as the name.

I can rename them in the EE app, but sadly that does carry over to the hub manager page.

Surely there is a way of doing this?

[imacken]

Thanks. No, I can’t see an Image Console, so please remove the image. 

[XRaySpeX]

Done!

[JanCh]

Hi,

I cannot see how to rename devices in the App. Any chance of some guidance or a link? I am logged in as Admin but can only change the IP from DHCP to fixed and port forwarding - no option I can see to rename.

Thanks

[monitorcurve]

You cannot do it via the router page, you need to use the EE app on your Phone, you need to login to the EE app on your phone, and then go to Manage -> Broadband, and then scroll down till you see your connected devices, and then you can click on them and rename each one.

See the pics for a guide:






Click the 3 dots in the top right of the app to get the rename dialogue box to show up:







Then save it

and repeat for all devices that you need to rename, it can be a bit time consuming, as the app has to load the list every time.

[JanCh]

Thanks for the explanation. 

That's worked. I had tried the app but not via manage broadband. As logically it's not the broadband I'm managing but the local network!

I can't see the screen shots.  They are just triangles. Any reason?

[JimM11]

@JanCh The images when posted have to be approved, once they are then you will be able to view them.

[JanCh]

Ah I see. They're there now. Thanks again.

[Genu9]

The biggest problem with EE is what EE stands for, EVERYTHING, EVERYWHERE. The sooner they realise the futility of trying to acheive this the better. They are trying to do EVERYTHING in the phone app when it quite clearly isn't capable of giving the proper interface to users to do what they want.

Not being able to rename devices in the Hub MANAGER on your PC, simply stops it being a Hub MANAGER. May as well call it the Hub "look at all the information you want, but you can't change anything" Page.

BT allowing EE to take over the Domestic side of their operations is the biggest single retrograde step ever. 

[JimM11]

@Genu9 You have to use the EE app to change names, some apply and some stick, it's just what needs to be done now!

Don't give them anymore ideas, it's bad enough as it was having to use a stupid app!