Cant remove device from smart hub

[kinoultonkid]

I have a smarthub plus and neither via the app or the admin panel across any browser is there the possibility to remove an unconnected device .

On my previous BT Home Hub router there was a button when using the admin panel to "remove" an unconnected device but not on the EE Smart Hub plus. 

The only thing I can find in the app is to request that a device is forgotten but then the message says "....it'll still be able to connect to your wi-fi" It is not clear whether the device will connect automatically when in range of my router or will need to re-enter the network password?  Please advise.

[JimM11]

@kinoultonkid The app used to allow the device that was not connected to de deleted/removed completely, and yes the user/device will be able to connect automatically when they return and are in range of the Router. That is unless the app has change that much! Web manager NO! 

[kinoultonkid]

@JimM11  Is there a way to provide feedback to EE that the functionality to permanently remove a device should be added to both the app and admin panel ? Imo the lack of this is a security issue.

[JimM11]

@kinoultonkid Not really, you can easily change both the ssid or password for wifi, the admin password also if required. Gives you full control over your own hub, the permanent removal is covered by all off the above, so even the card label on the hub is off zero use, and physical button press has to be done to get past all of those!

[bobpullen]

---

@kinoultonkid wrote:

@JimM11  Is there a way to provide feedback to EE that the functionality to permanently remove a device should be added to both the app and admin panel ? Imo the lack of this is a security issue.

---

The Wi-Fi credentials are stored on the device in question and the hub has no authority to be changing the settings on connected devices without the respective user's consent.

What is the reason you're wanting to remove a device as there may be a different solution to achieving what you want?