Have "old ee" broadband but address doesnt shownto move to "new ee"

Kales85
Visitor

‎17-01-2025 02:59 PM

Have old ee broadband. Paying a fortune and out of contract but when moving to new ee broadband my address doesn't show?

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2 REPLIES 2
Mustrum
EE Community Star
EE Community Star

‎17-01-2025 03:17 PM

@Kales85   what broadband service do you have at the moment?

Do you still have a landline?

 

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XRaySpeX
EE Community Star
EE Community Star

‎17-01-2025 03:23 PM - edited ‎17-01-2025 03:24 PM

@Kales85 : I don't believe EE are yet allowing upgrades from legacy BB to New EE BB. You may still upgrade within legacy BB.

Where is your addy not showing? On the EE BB Deals site? The above will be the reason.

What does BT Wholesale Broadband Availability Checker estimate for your phone number? Post the whole table and the line above it, blanking out your phone number. If it doesn't recognise your phone number or you don't have one, use the Address Checker.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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