Greetings

King24
Investigator
Investigator

Hi I need it PPOE Username  and password I can't find them anywhere and I can't find an email to contact customer services

4 REPLIES 4
XRaySpeX
Grand Master
Grand Master

Are you not using an EE router? Normally they will be auto populated into it the 1st time you connect..

Besides that EE BB Username & Pwd, which you should have been given by email, you may use instead BT's creds of bthomehub@btbroadband.com / BT.

In Using and configuring a third party router you'll find everything you need to set up your own router.

EE maintain no email contact.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
I want to configure a third party modem but it asks me for the PPOE
Username and password

Yes, I just gave them to you.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Oh sorry thanks I did not understand, tomorrow I try