Greetings

King24
Investigator
Investigator

Hi I need it PPOE Username  and password I can't find them anywhere and I can't find an email to contact customer services

4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

Are you not using an EE router? Normally they will be auto populated into it the 1st time you connect..

Besides that EE BB Username & Pwd, which you should have been given by email, you may use instead BT's creds of bthomehub@btbroadband.com / BT.

In Using and configuring a third party router you'll find everything you need to set up your own router.

EE maintain no email contact.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
I want to configure a third party modem but it asks me for the PPOE
Username and password
XRaySpeX
EE Community Star
EE Community Star

Yes, I just gave them to you.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Oh sorry thanks I did not understand, tomorrow I try