Joining reward £110 Card

[The_inspector]

Greetings

I recently joined through BT in October when there was an offer of £110 Rewards card when signed up to BB. I went live a couple of weeks ago now so I was wondering when I could expect to receive the card? Xmas is coming and I'm skint!!! lol

Kind regards

The_Inspector

[Katie_B]

Hello @The_inspector. 

Welcome to the community. 

Is your broadband New EE or BT?

Katie

[The_inspector]

Hi Katie

When I signed up I did it through the BT website but then I had to call someone to complete the order which is when everything turned to EE. The woman I spoke with when I ordered it said I would still get the reward card. Would be a nice bonus to get before Xmas! 😀

Regards

The_inspector

[Leanne_T]

Hi @The_inspector 

Thanks for coming back to us. 

When was your EE Broadband connected? 

Which router and Broadband plan do you have? 

Leanne 🙂

[The_inspector]

Hi Leanne

Ordered on the 7/11/23

Went live (finally!) 21/11/23

It's an EE Router on the quickest I could get was Essentials Fibre 67.

Hope that helps

The_inspector (Steve)

[Paddy-B]

Hi @The_inspector,

Thank you for replying with that information. If you send me your details, I'll take a look at this for you.

I have sent you a private message with instructions for how to contact the team.

Thanks,

Paddy

[John-C · Accepted solution]

HI @The_inspector, thanks for taking the time to speak with me earlier and glad I was able to get this resolved for you.

Cheers

John