Fibre 500 Speed Issues
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27-05-2022 09:18 PM - edited 27-05-2022 09:20 PM
I've just got the Fibre 500 today. I've done a speed test on my TV and I'm getting 250mbps download, but on my Samsung phone I'm only getting 2mbps. Anybody know why that would be? There must be some settings on my phone that need changed. Thanks
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27-05-2022 11:14 PM
@donmac68 : There are no settings on your phone likely to affect its speed over WiFi from home BB.
1. Try both a wired & a wireless speedtest here http://www.thinkbroadband.com/speedtest.html . Click on the "Results Page" button at the bottom of the graph you first see and then copy to here just the "Link to this result:" link that you see below the next main graph.
3. What does BT Wholesale Broadband Availability Checker's Address Checker estimate for your addy? Post just the whole table and the line above it, blanking out your addy.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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