@jenbird It's getting really simple now, if you cannot make it work, and you are having no problems with anything else, then send it back to amazon and buy a ring. Not everything is 100% guaranteed to work with something else. Eufy are not stepping up and you have yet to face the signal strength issue when you go to mount the sucker at the door.
Edit: The Eufy support system now appears to have stabilised so go have a look on there help system as another option.
