cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

EE broadband contract

JoTT
Contributor
Contributor

Where can I find the actual end date of my EE broadband contract? And if the contract will be end of 8 May 2024 and I want to leave EE. Anything I need to do? 

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

Your min. contract term date will not be found anywhere in your MyEE for BB. It'll be in or workable out from your Welcome email. If you haven't kept that you will need to call EE to find out.

To cancel your EE BB & Home Phone either:

  • If you no longer want any BB at your location, you phone EE on the Freephone no. (Opt 2) in my sig. and give 14 days notice OR
  • If you want to migrate your BB to another ISP other than VM or if you're moving to FTTP, you apply to them directly & they'll take care of everything bar your final EE bill.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

Your min. contract term date will not be found anywhere in your MyEE for BB. It'll be in or workable out from your Welcome email. If you haven't kept that you will need to call EE to find out.

To cancel your EE BB & Home Phone either:

  • If you no longer want any BB at your location, you phone EE on the Freephone no. (Opt 2) in my sig. and give 14 days notice OR
  • If you want to migrate your BB to another ISP other than VM or if you're moving to FTTP, you apply to them directly & they'll take care of everything bar your final EE bill.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
yyyyyyyyy2
Visitor

EE have gone down hill, they now make everything difficult, unhelpful and tricksters.

I will be changing everything to a new provider