Community Activity
Netflix Activation not working
This is a long one!April 17th I upgraded to EE from BT via a BT guide to a broadband and TV package including TBT Sport. During this upgrade I was told and have email confirmation dated 17 April that Netflix was part of my TV bundle to avoid having t...
checking my bill
can i get the detailed list of my calls ?
Mobile internet works slowly or doesnt work at all
Hi all,since las t friday my mobile internet works very slowly or doesnt work at my work place. Signal is good and it was workling absolutely fine before last friday. Am having nearly 100gb to use on data. Restarted phone and settings. Still very wea...
Resolved! Sony unauthorised payments
Looks like this is a problem with Sony taking money via EE has anyone ever been refunded as EE say it’s not their problem basically and to contact Sony can’t get passed the BOT with Sony as I don’t have an account any help appreciated as we have had ...
Cant unlock old iPhone
Read morei have an old iPhone 3GS locked to the Orange UK carrier, but from what ive searched, that carrier turned into EE. so, i tried unlocking it online via the website but its been 3 days and it just says "we're busy unlocking your device, check ...
Activating DiscoveryPlus
Please help as bought it to watch the downhill later today. When clicking in on the activate now button, it says “loading” then says it will take you to discoveryplus to create account etc, then rests back to the original activate now button - please...
Resolved! Nintendo Switch 2 Bundle
Hey there, I recently purchased one of the NS2 bundles with the EE app, the upfront payment went through but afterwards it was just a blank page with no confirmation email or text, I would normally not be to fussed about this but with there only bein...
Still waiting for replacement SIM – can't access number or request PAC
Hi everyone,I'm honestly losing patience at this point. I requested a replacement SIM from EE on 26th May, and it still hasn’t arrived. In the meantime, I’m completely stuck because: I have no access to my number, as the old SIM stopped working. The ...
Switch2 Bundle Missing £50 GameCard.
Hi I ordered the switch2 bundle with Mario kart, camera, extra joycons, in the box was a code for Mario kart, and 2x12month Nintendo online codes, I’m missing the EE £50 GameCard that was included in the bundle. How do I claim this?Thanks, Ben.
Carrier update 64.1 ?
Hi,I have just sen a carrier update to 64.1. Looks like it’s added voice over 5G standalone. As not seen that other option/ changes. not sure if anything else ?Great to see this option, as not anything on other networks. thank you EE.