EE Smart Hub Pro router issue

[Huggons1]

Anyone else facing this issue?

I set my 2.4 GHz to a fixed channel 6 and saved. The setting doesn't hold and changes to channel 11. I have factory reset the router and the firmware is up to date.

Firmware version:

r2.64.2-R-1210501-PROD-1
App version: 2.34.2

[Huggons1]

Smart hub plus doesn't have the issue. Neither has any previous EE router.

Finally got a great contact at EE who has taken ownership and passed it onto the relevant internal team

[JimM11]

@Huggons1 That's good you have someone now taking look at what's going on from the EE side.👍