13-11-2024 09:40 PM - edited 13-11-2024 09:44 PM
Anyone else facing this issue?
I set my 2.4 GHz to a fixed channel 6 and saved. The setting doesn't hold and changes to channel 11. I have factory reset the router and the firmware is up to date.
Firmware version:
r2.64.2-R-1210501-PROD-1App version: 2.34.2
Solved! See the answer below or view the solution in context.
28-02-2025 11:11 AM
Smart hub plus doesn't have the issue. Neither has any previous EE router.
Finally got a great contact at EE who has taken ownership and passed it onto the relevant internal team
28-02-2025 11:13 AM
@Huggons1 That's good you have someone now taking look at what's going on from the EE side.👍
05-09-2025 09:08 PM
This bug was reported to EE in November 2024 and still hasn't been addressed!
Last firmware update was February 2025. Very poor show EE, and more so given the fact that this is their flagship router.
