Discount ended
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03-09-2022 03:58 PM
Seems I had a discount and now it's ended it was worth £6 can't remember why I got a discount but I hadn't realised as everything online. Just remember signing up and them quoting so much a month for broadband and now they want more. I signed up 18months ago. So does anyone remember what discounts were for or if there are discounts now I could try and get to save money.
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03-09-2022 05:13 PM
You have reached the end of your min. contract term. Your bill will increase at that time as you would've been informed when you took it out. You can see this even now with EE's current offers:
Fibre Plus Broadband
- 54-73 Mb/s estimated download speed range
- £27 a month, 24 month contract, then £32 a month
Which EE BB package do you have?
Instead of letting your current contract run on at the higher price, all you have to do is commit to a new 24-month contract for the same BB package at a lower price than you are paying now. You can do this online thro' your MyEE for BB under Change your broadband plan .
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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03-09-2022 04:08 PM
Hi @Loopyloo792
If this was a tariff specific discount then it will expire once your minimum contract term expires. After three months if you remain on your tariff you will receive a 10% discount. See here:
Alternatively you can upgrade to a SIM only or further mobile contract.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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03-09-2022 05:10 PM
@Northerner wrote:
After three months if you remain on your tariff you will receive a 10% discount.
Not true! Applies to mobiles only, not BB.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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03-09-2022 05:13 PM
You have reached the end of your min. contract term. Your bill will increase at that time as you would've been informed when you took it out. You can see this even now with EE's current offers:
Fibre Plus Broadband
- 54-73 Mb/s estimated download speed range
- £27 a month, 24 month contract, then £32 a month
Which EE BB package do you have?
Instead of letting your current contract run on at the higher price, all you have to do is commit to a new 24-month contract for the same BB package at a lower price than you are paying now. You can do this online thro' your MyEE for BB under Change your broadband plan .
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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03-09-2022 05:17 PM
@Loopyloo792 @XRaySpeX is correct, apologies I misread the post.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
