Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

DNS problems

Go to solution
AndyPK
Investigator
Investigator

‎10-08-2026 09:50 AM - edited ‎10-08-2026 09:58 AM

Is anyone else having DNS problems over BB? Started a few weeks ago.

 

Examples include Youtube comments slow to load.

Youtube video thumbnails slow to load. 

When I switch to 5G the problem goes away.

 

Router was restarted when the problem was at its worst. Fixed the problem at the time with the NowTV stick not playing youtube. Router had been up 30 days at the time (not very long)

BB Speed seams fine

0 Helpful
11 REPLIES 11
Go to solution
XRaySpeX
EE Community Star
EE Community Star
In response to AndyPK

‎27-08-2026 05:39 PM

Glad I could be of assistance & trust it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Go to solution
bobpullen
Ace Contributor
Ace Contributor
In response to AndyPK

‎28-08-2026 09:11 AM

@AndyPK - ok, keep an eye on it. Not aware of any DNS forwarding issues with the EE hubs nor the BT/EE servers, so it would be curious if it's fixed your problems.

0 Helpful