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Continual Orange Light

Alzyaman
Valued Contributor
Valued Contributor

‎04-04-2025 10:21 AM

Anyone else get the continual flashing orange light on the router?

Openreach confirm no issues their end. 6th day straight with no internet 

EE accept fault but issue is still ongoing.

Have to complete the following. turn off router - turn off openreach wall mounted kit - turn on openreach wall mounted kit, turn on router. This gets me back online but goes off again within 60-90 mins

Just wondered if anyone else was or did have this issue and if so how was it resolved. I have a new router on its way which EE think will fix the issue 

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JimM11
Brilliant Contributor
Brilliant Contributor
In response to Alzyaman

‎17-04-2025 09:39 AM

@Alzyaman The cease and rebuild of the line will be OR way of checking that the Fibre from the Exchange through to your premises is good, and intermittent issues are the absolute worst to get sorted out, wither it is cable or fibre, sure looks like they are stepping back now to test and get it sorted, all i can say is YOU have been highly unlucky and my bet will be exchange equipment has an intermittent issue as you have gone down the new ONT, 3 Routers tested, and all with the same symptoms and exact same failure condition. You may even find that the direct a new Fibre swap over all the way but that depends totally on the OR fibre cable routing. If it is not a hardware issue then will be a crappy software update that you have zero control over. Keep the chin up. Jim 

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