cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Connected however no internet.

MintyBubs
Visitor

Everything was working well and normal and then suddenly we lost internet. Our smart hub had a solid aqua light but no connection from any of our devices to the internet. Then we reset our hub, it connected and showed a solid aqua light again but still no internet, so I factory reset it and now it is a solid yellow light. Please help.

185 REPLIES 185

Why can I not get through to Leanne?

I have tried to switch power off and on and tried to turn off box at back. But still no Internet. I've had to use mobile hotspot. sick of this carry on

No Internet still @03:30

Is this routine maintenance? If so, when is it scheduled to end? Didn't receive any notification. Panicking as WFH.

 

Please put the internet back on !

My internet connection has gone on my broadband. I take it must be because EE are doing some kind of maintenance?

Same here. 

Me too 

 

Mine isn't aswell plus my data is being slow

Is yours coming up as connected no internet