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Connected however no internet.

MintyBubs
Visitor

Everything was working well and normal and then suddenly we lost internet. Our smart hub had a solid aqua light but no connection from any of our devices to the internet. Then we reset our hub, it connected and showed a solid aqua light again but still no internet, so I factory reset it and now it is a solid yellow light. Please help.

185 REPLIES 185

I've got none either thought it was my router. 

Least it’s not just me I guess. EE has never been this bad. Happened like a month ago too.

Ours too. Only just got mobile data back a moment ago.


 

What has happened to y'alls internet. This is crazy i already have to deal with it dropping out 10 times a day on a good day. Any help ? 

Mine is down to , it's a joke .Will be calling EE in the morning and complaining 

JustinUK
Established Contributor
Established Contributor

Mine went down at 0123 this morning and wondered if it was just me

 

why cannot EE inform their paying customers in advance of these planned outages

 

it is most annoying, poor service.

O live in Cornwall England, how long before my Internet is back on?

It's all over buddy seemingly maintenance work everyone that has ee is out