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Confused about deals. Want to keep landline.

Jez2k
Investigator
Investigator

We're currently with Virgin's M250 broadband via a dedicated fibre optic wire, which doesn't affect our landline. Its costing us 65 quid every month so we're looking around for a better deal. The problem is, everywhere I look (including here), the issue of the landline comes up. Why can't we just use the existing fibre optic wire? We don't want our landline to be affected in any way. Is staying with Virgin the only option?

16 REPLIES 16

@XRaySpeX

Thanks. This is the answer I was hoping for. As far as I can see though, the providers all want to replace your landline and I haven't yet seen a way of opting out.

The checker is "unavailable at the moment".

JimM11
Brilliant Contributor
Brilliant Contributor

@Jez2k Checker appears to be working fine, just checked my address.

Must have been temporarily down. Was unable to post with the table pasted into it. This site doesn't like HTML in replies. It was too wide to fit anyway, so I typed up a slimmer version.

Telephone Number XXXXXXXXXXX on Exchange CHELTENHAM is served by Cabinet 56

Downstream Line Rate (Mbps)
VDSL Range A (Clean) High = 80, Low = 67
VDSL Range B (Impacted) High = 80, Low = 64.7
G.fast Range A (Clean) --
G.fast Range B (Impacted) --

Upstream Line Rate (Mbps)
VDSL Range A (Clean) High = 20, Low = 19
VDSL Range B (Impacted) High = 20, Low = 19
G.fast Range A (Clean) --
G.fast Range B (Impacted) --

Downstream Handback Threshold (Mbps)
VDSL Range A (Clean) = 60
VDSL Range B (Impacted) = 55.4
G.fast Range A (Clean) --
G.fast Range B (Impacted) --

WBC FTTC Availability = All unavailable

WBC SOEGA Availability
VDSL Range A (Clean) High = Available
VDSL Range B (Impacted) High = Available
G.fast Range A (Clean) --
G.fast Range B (Impacted) --

Let in Jumper = All nothing

WBC FTTP
Downstream Line Rate (Mbps) = Up tp 1000
Upstream Line Rate (Mbps) = Up to 220
Downstream Range (Mbps) = --
Availability Date = Available
FTTP Install Process = 1 Stage

Precise Environment
Bridge Tap = U
VRI = N
NTE FacePlate = N
Last Test Date = 28-12-2024

Exchange Product Restrictions
FTTP Priority Exchange = N
WLR Withdrawal = Y
SOADSL Restriction = M

Our records show the following FTTP network service information for these premises:-Single Dwelling Unit Residential OH Feed with no anticipated issues.

JimM11
Brilliant Contributor
Brilliant Contributor

@Jez2k So fibre is available looks like it's coming of a pole, overhead feed, you  just got to deal with the VM/EE fibre swap over now. Complete install for the EE Fibre so do keep that in mind. KEEP away from the landline NO MATTER WHAT!

@Jez2k  Ask @XRaySpeX the best way for you to go about this, as he has just added FF to replace an existing line, with you having a BT Landline, do not want this to become the issue for you, if you are adamant that the line is to be left alone, worst case scenario, they just take over the copper landline, and give you FF Broadband and DV landline with your existing number, then you have to deal with cancelling VM by yourself.

XRaySpeX
EE Community Star
EE Community Star

You can use the Camera icon above your text to upload an image file to here.

The fibre comes as a separate cable from the pole parallel to the copper landline cable.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
XRaySpeX
EE Community Star
EE Community Star

@JimM11 : The best way for OP to go about this is DON'T MENTION THE LANDLINE!

Why would OP need to deal with cancelling VM by himself? Won't OTS handle this?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
JimM11
Brilliant Contributor
Brilliant Contributor

@XRaySpeX Only issue i see is that the BT Line will be on the address, if VM fibre to EE fibre can be done that way without the address being an issue then all good, if EE see the Address, then they will take the BT line with no hesitation in doing so.

Was may be not a problem when EE and VM were separate, not sure what will happen now.