Changing Your WiFi Password on a Smart Hub

[XRaySpeX]

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's routers. It is a good idea anyway to not use the default password as supplied with the router & which you will find on the slider at the back of the router. You can do this by following these steps:

1. Browse to http://192.168.1.254 (This is the default local IP address of your router. If you've already changed it, use your own) on a computer or device that is currently connected to your router (either wired or wirelessly).
2. Click on the "Advanced Settings" tile followed by the "Wireless" tile.
3. The router login screen appears. Enter its Admin password as printed on the bottom of the product label on the slider of your router (This is the default Admin password of your router. If you've already changed it, use your own.) & click 'OK'.
4. The Advanced Wireless settings page appears. Near the foot of the page you will see in the Security password box the default WiFi password in clear as printed on the product label of your router. Here overtype the new wireless password that you want to use. The password must consist of 12 to 63 alphanumeric characters.
5. It is also a good idea to separate the wireless channels by turning ON the button near the top to Separate the Bands. . Then the 5GHz SSID (Network Name) will appear starting with "5GHz-" & the 2.4 GHz SSID not starting with "5GHz-". You may then change both of the SSIDs independently. They don't need to be the same but usually are.
6. Click the Save button at the top of the page.
7. Reconnect your wireless devices to the router using the new wireless settings.

It may be wise to also change the router's Admin password on the "Advanced Settings" > "System" page..

If you ever factory reset your router, the default WiFi password, default Admin password & default SSIDs will come back into play. So don't forget to change them back to your chosen passwords & SSIDs.

[Joanne-Davies]

😄 Brilliant, I'm so not tech-minded but I followed the instructions with no meltdowns. 

😘 Thank you

[XRaySpeX]

@Joanne-Davies : Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.

[Leanne_T]

Glad you got the help you needed @Joanne-Davies

If you need anything in the future, you know where we are 🙂

Come back to the community anytime.

Take care.

Leanne.

[Imrankhan79]

Thank you & its amazing!

[Ponjican]

Thankyou!!!

[Zorreo]

Hi XRAY,

The IP address you've suggest is 'Not Secure'. I am a bit wary of changing passwords etc on an unsecure IP.

Do you have any suggestions?

[XRaySpeX]

@Zorreo : It's secure enough! It's your own kit in your own home on your own network. It's impossible to be anywhere else.

[MikeWilliams_UK]

@XRaySpeX  It might be useful to add a warning here that Digital Voice will be wiped out if yo do a factory reset. And can only be reset by EE/BT remotely.

[XRaySpeX]

@MikeWilliams_UK :

1. I've only your word for it. I don't see why that should happen. The router will be in exactly the same state as when you 1st got it.
2. This article dated 2019 was referring to the EE SH & wasn't written with the EE SH+ in mind altho' there are great similarities.