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Community Activity
Can’t activate Apple Music add on
Hi,I’ve just purchased the Apple AirPod Pro 2 £15 a month add on with the 24 month Apple Music included, however since receiving the product I’ve no idea how to activate the Apple Music
Confusing email
Hi the title of the email confirmation of my new pay monthly order says please call us but then the body of the email just says Thanks, we've got your order, we'll begin to work on it straight away. We'll be in touch via SMS if we need any further in...
Odering an Iphone 14 pro Max
I want to order an iPhone 14 Pro max
Cannot view my EE Broadband account or bill after switching from BT
I suspect I am one of many but here goes hoping adding this entry may make someone in EE take notice. I have been a EE mobile customer since May 24 when I switched from BT Mobile. This year I switched from BT Broadband to EE and my broadband was acti...
Verifying age
I can’t access some sites
Upgrade to Pixel 9 Pro with Trade In
I have tried to action this offer, which was why I decided to buy the phone via EE but when I try to input my new Pixel 9 Pro IMEI, it just keeps saying invalid promo code. Can someone please assist me in carrying out the trade in? I see others are h...
FW500 - Emergency Back UP Telephone
I have just become the proud owner of a FW500 telephone. This phone works as a conventional digital-landline phone, but if there is a power cut it automatically switches over to being a 4G mobile phone. .The leaflet which accompanied the phone state...
Ported but Text issue
Recently ported over to EE from Vodafone keeping my original tel number , when calls are made from mobile to any landline or other mobile my original number is displayed correctly on receivers handset. ...............But, if i send a text message f...
EE Smart Hub (2023) and the App
Hello,So I gave up, for now, on the Smart Hub Plus due to it's instabilities and bugs, and back to using the Smart Hub (2023) that I acquired elsewhere.Is this router meant to be able to interact with the App in the same way the Smart Hub Plus does? ...
WiFi 6 or 7 adapter for PC/Laptop/MacBook
I am currently on BT with a Smart Hub 2 and considering upgrading my router to an EE Smart Hub Pro Router Tri-Band 6GHz 5GHz 2.4GHz (from eBay). When using this router, does upgrading your PC or laptop WiFi hardware to 6 (or 7) via a plug-in USB adap...
