Cant access broadband deals whilst signed in

Blandy · ‎22-03-2024

I cant access the broadband deals when im signed in it comes up with this error.

"Sorry, this service is not available

For broadband deals go to our broadband shop"

Anyone able to help with this as im hoping to stay with ee so my bills arent coming out all over the place.

XRaySpeX · ‎22-03-2024

Try doing it from within your MyEE for BB under "Change my BB Plan".

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Blandy · ‎23-03-2024

That didnt work i got the same message.

XRaySpeX · ‎23-03-2024

Then sign out & go there.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Philo_uk · ‎24-04-2024

Not working for me either, been like this got months EE don’t care. Was like this on my by account again, they didn’t care.