My broadband upload speeds have been low (1Mb/s) for about a week. At home I have no landline or phone signal (and my mobile provider doesn't support WiFi calling) at my house so I have to go to someone else's house (also with no mobile signal but with a landline) to register the issue with EE. However, the automated system has no concept of this and just proceeds to check the broadband of the house I'm in (which is supplied by BT so completely irrelevant) rather than requesting my details. There seems to be no way to contact EE about this other than by registering a complaint, which can take a week to be resolved.
Surely I can't be the only person with this issue? How do I just talk to a person at EE from a non-EE phone?
