Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I've reset the router, done a factory reset all to no avail, anyone else experience such a speed drop recently? It was around the time when EE rolled out a new router firmware update. 25% drop in upload speed is crazy!That's the speed it's syncing at...
Hello, I am currently outside of the UK and would like to find out how long I still have left on my contract and by when I would need to inform EE should I wish to cancel. Since I cannot call at the moment, what is the best way to go about this? Than...
Can some one please tell me if my Norton Anti - Virus software which has 15 licences and free for life on BT broadband will apply to EE broadband, or is it just a one year licence which needs renewing every year.
I have repeatedly tried to merge my phone and broadband with no success. It takes me to a faulty page and any broadband query is met with "broadband is not available in your area ( well miracles do happen as I've had it for over 5 years)As my contrac...
On EE Smart Hub Plus, is there a way to disable its automatic/smart selection of best channel and force a channel number of my choice?
I keep getting problems making and receiving calls with no audioIf i restart my EE Pro hub it then comes back for a while but not very good think this is the 3rd time I have noticed itI will attempt to see if next time it is one way audio etc as migh...
Moved to EE in January. Three weeks ago hub started flashing orange and landline stopped working. Told it was due to an open order, then told there was a fault after an engineer called no fault found but still no service. Now told there is a external...
they all ways treat customers like dirt they never stick to there contract price agreement all way up there price after you set up the contract with them and they denied everything about it well am leaving at the end off my contract there service is ...
Hi, I have gone onto hub manager and switch off internet (while connected to wifi). However now I cannot get back in to hub manager (not connected to wifi) to switch back on. Any suggestions?
Hi I've had full fibre 2 weeks now. A promise of at least 100 download speed. Only had this for around a hour since I started. Keep getting in touch and refresh it. I get the speed for a short time. Rang this morning and they showed me the speed they...
