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Cancel guide appointment

Maks4
Explorer

How to cancel a guide's visit for installing a router? I did it myself

1 SOLUTION

Accepted Solutions
Mustrum
EE Community Star
EE Community Star

Have a look on the suppot help pages https://ee.co.uk/help/contact-ee/technical-support/broadband-landline 

But given you managed to order a Guide I had assumed you would use the same way to cancel them.

View solution in original post

3 REPLIES 3
Mustrum
EE Community Star
EE Community Star

@Maks4  You would need to call customer services. There is no one with account access on here so no idea who you are to be able to cancel anything.

what is the support phone number? thanks

Mustrum
EE Community Star
EE Community Star

Have a look on the suppot help pages https://ee.co.uk/help/contact-ee/technical-support/broadband-landline 

But given you managed to order a Guide I had assumed you would use the same way to cancel them.