30-04-2025 02:10 PM
I would like to cancel my Broadband.
The reason for this is I have moved out of where I live for a few months and do not want to be billed until I move back in.
30-04-2025 02:46 PM
@148456234 have a look at the Help page below. However, if you are still in contract it may be in your best interests to carry on paying rather than face early termination charges.
https://ee.co.uk/help/profile/leaving-ee/cancel-my-broadband-landline-or-tv-plan
30-04-2025 03:20 PM
If you no longer want any BB at your location, to cancel your EE BB & Home Phone phone EE on the Freephone no. (Opt 2) in my sig. and give 30 days notice
08-09-2025 03:56 PM
I could like to Cancel my we broadband but keep my broadband sim pls
08-09-2025 04:04 PM
@alenton2004 : To cancel your BB see the post above yours.
What BB SIM? You don't need or get a SIM with Home BB.
08-09-2025 04:07 PM - edited 08-09-2025 04:08 PM
Is this EE Fibre/Full Fibre Broadband?
You would need to call EE Customer Services to give your cancellation notice, or change to a new provider who will put in your cancellation notice via the One Touch Switch system.
If you are within your minimum term you would be liable for Early Cancellation Charges for leaving your contract early. Info on this can be found here: https://ee.co.uk/help/profile/leaving-ee/early-termination-charges-explained
If you have a discount on an EE SIM as a result of being an EE Broadband customer, this discount will be lost upon termination of your Broadband Account.