Broadband

A-O
Visitor

‎03-09-2022 12:53 PM

Last Saturday I took out Broadband with EE but have had no email confirmation or any updates on my online account to confirm this. Is this normal and what is the best contact number to speak to someone about this? Thanks 

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XRaySpeX
EE Community Star
EE Community Star

‎03-09-2022 01:10 PM - edited ‎03-09-2022 01:14 PM

Have you looked in your online MyEE for BB under Orders or Track an order ?

Try calling CS on the Freephone no. (Option 3) in my sig.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP