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Broadband website page error

Kathgtr
Investigator
Investigator

I wanted to see EE broadband deals, but every time I log in, I see the error "Sorry, it looks like a technical error."
I can't view any available deals. Every page is broken. I would appreciate it if this could be fixed.

12 REPLIES 12
Peter_W
EE Community Support Team

Thanks for explaining all of that for me @Kathgtr.

If you're still getting these errors regardless of browser and connection, it definitely will be worth getting our team to check over how your account is set up at our end.

They'll be able to get you passed over to someone that can help look over your broadband options too 😊

You can find all the details you need on how to reach out to them here:

Contact Us | Help & Support | EE

Peter

I appreciate your help. Now I can access the BB deals, but only when I log out. The problem persists when I log in, but it's better than it was before anyway.

 
Peter_W
EE Community Support Team

Thanks @Kathgtr, keep us posted on how you get on with your order!

It could definitely be worth giving our team a shout if you get the chance though, as they'll be able to make sure your account is all set up as it should be too.

Peter