Broadband website page error

[Kathgtr]

I wanted to see EE broadband deals, but every time I log in, I see the error "Sorry, it looks like a technical error."
I can't view any available deals. Every page is broken. I would appreciate it if this could be fixed.

[XRaySpeX]

It works when you are logged out of your EE a/c but not when logged in.

[Kathgtr]

I can't log out, it keeps forcing me to log in to view the page.

[Northerner]

Hi @Kathgtr 

Clear your browser cache or try another browser.

Thanks 

[Kathgtr]

I did. Also, I tried from 3 different browsers + from mobile. The same result.

[Matt_124]

Are you currently with EE for your Broadband or looking at deals to add Broadband?

[Kathgtr]

Not yet, I am looking to pick a Broadband deal.

[Peter_W]

Hey there @Kathgtr, thanks for reaching out to us about this. 

At what point are you getting this error?

I've double checked and you should definitely be able to view options when both logged in and logged out of your account. 

Also are you able to see your mobile account details successfully otherwise?
Peter

[Kathgtr]

Yes, I can view and manage my mobile account details without any issues. However, when I click on Broadband > Explore Broadband or Broadband Deals, an error occurs. Similarly, when I select Broadband > Broadband & TV Deals, a page to check my postcode briefly appears but then disappears, leading to the same error.

Additionally, I checked the TV & Sport page, and it displays the same error. On the Gaming page, I encountered the following message: Application error: A client-side exception has occurred (see the browser console for more information).

All other pages seem to be working fine but haven't checked deeply.

[XRaySpeX]

@Peter_W : Be aware that I can't access the BB Deals page when logged in but can logged out.