Broadband scammers

[Adeleexg]

Searched for ee broadband online  didn’t  go through with it as decided to stay with own company i received no emails or  any equipment just checked my credit score to find out they have gave me a missed payment for not paying the bill!!!!! My score id down and they also bard searched my credit file!!  Been With them for mobile for 8 years and  leaving tmw scammmers  

[XRaySpeX]

@Adeleexg : You must have completed an order & given your banking details to have gotten that far.

[Chris_B]

@Adeleexg  You’ll always been credit check on taking out a contract.  And to have a bill for broadband you must of completed that order.      Are you 100% sure the missed payment was for broadband and not your mobile phone contract?   And have you spoken to customer support about this ?  Because you don’t mention you have and you’ve only come here to complain about this and not do anything about it.    I never understand why come to a public forum and not call customer support.  

[Ali_A]

Hi @Adeleexg 

If you have been billed for a Broadband service which you don't have, please call customer service so they can check which account you're being billed for, details and make sure you don't have a service which you are not connected to or using. 

Ali 

[XRaySpeX]

When did you do this search?