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Smart hub (no lights not turning on)

Rooepoes
Visitor

The WiFi no longer turns on, I’ve checked to see if the cables are still working but they were all good. Dunno how it doesn’t work when it’s getting power

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

You sure you haven't turned the hub light OFF?

Do Ethernet connected devices stay working? 

Post your full router stats:

  • For a SmartHub: login and go to Advanced Settings > Technical Log > Information. Obscure your names & any numbers in the BB Username & also the SSIDs. Also post the Home > Status page.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP