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Broadband plan ceased notice from EE

Cfor
Explorer

What should I do ? Recently got notification that my plan was ceased 

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Cfor  You call customer support.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

Was a reason given? EE don't cancel contracts unless you cancelled it yourself or you have seriously misused the service or breached the agreement. Maybe somebody else has, perhaps mistakenly, applied to take over your line.

What is the exact wording of this notification?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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